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FAQ

Is it possible to exchange?

Full price items are exchangeable with same price items within 7 days.


Why is it not possible to check out online?

All shopping will be directed to our Line Official Account @hello.bex. We believe that our sale staff will be able to better help with sizing and answer any questions you may have.


What is the shipping and delivery fee?

- We offer same-day delivery for all purchase over 10,000 THB in central Bangkok (delivery fee 250 THB on us).

- Free standard delivery within Thailand,  1-3 days shipping. 


Do you offer international shipping?

We offer international shipping upon choices of shipping, please DM our Instagram @hello.bex for quotes.